Refund & Returns Policy
Our Refund & Returns Policy
At TechMania SA, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right.
30-Day Return Window
You may request a return or refund within 30 days of receiving your order. To be eligible, items must be:
- Unused and in original condition
- In the original packaging
- Accompanied by proof of purchase (your order confirmation email)
How to Request a Return
- Email us at yolisadube@gmail.com with your order number and reason for return
- We'll respond within 24 business hours with return instructions
- Once we receive and inspect the item, we'll process your refund within 5–7 business days
Refunds
Approved refunds will be credited back to your original payment method. Please allow 3–5 business days for the funds to reflect in your account after processing.
Non-Returnable Items
The following items cannot be returned:
- Items damaged due to misuse or negligence
- Items returned after 30 days of delivery
- Digital products or downloadable files
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with a photo of the item and your order number. We'll send a replacement or issue a full refund at no cost to you.
Shipping Costs for Returns
Return shipping costs are the responsibility of the customer unless the item was damaged, defective, or incorrect.
Contact Us
Questions about your return? Reach us at support@techmaniasa.com or visit our Contact page.